Alternative term for service user?
How do the phrase “service user” replace the term “service user”? Why are there so many contexts?
- Someone receiving services from a mental health trust.
- Someone who received services in the past, or who is receiving services now, or who will be using services in the near future, and who is offering their expertise to help develop services.
What are some words, and the problems that have been mentioned.
The patient
receives medical treatment. For 1:Patient. They get vocational services and social care and etc. But what is the universal application?
“Service user” – Some people (a few people with drug and alcohol problems for example) don’t like the word “user”.
“Client” – People detained against their will under section of the Mental Health Act say they have no clients or clients.
At the moment the term used is “service user”. The word “dislike” is a very hard word. An alternative would be good.
If the word does not emphasise and says “pigeon holing” as well as for 2: We need a word to do all this. If there is the phrase ‘I should have equal pay for every person I work with, and not just the same salary’, why are they not equal to their employees?
What is a Service User? They are moving forward with their lives, and want to define a more positive role for themselves. Also we’d like to emphasise the expertise that these people bring.
“Expert by lived experience” – It is unwieldy. Some people don’t like the “lived experience” bit. Why do some people said they don’t feel like experts?
“Service journalist” – sometimes these people are not reporting their experiences. I hear people just using their experience to help. As a member of an interview, for example.
“Service consultant” – consultant is problematic in the setting of a hospital. There are actually medical consultants. We call them APT, AT & A P. Many people are uncomfortable with the word ‘consultant’, but a few are willing to go public with the word. Consultant. Does it have any negative connotations? They say it makes them think of someone getting paid a lot of money for providing little value
I will accept any suggestions and comment. Please take them from me. It doesn’t have to be used anywhere in the world. Can you create brand new terms? What are some of the same terms used in other places too?
Instead of “service recipient” (which was the given option that I liked), how about the somewhat simpler “service receiver”?
Can doctors help me with any information or suggestions regarding the causes associated with diabetes?
How about a service recipient?
What is that phrase “subject matter expert”? In this case, the subject matter is the services they have received and will consult on. As an expert they may not be right fee if they are providing advice based on experience. Another term for #4: “experiential advisor” because they are providing advice based on
their own experience. What does it mean if you use a
person as a consultant or an expert?
- On application process, service beneficiary would not get any objection in my opinion. You can use it with the related term Service benefactor.
According
to me, “service volunteers” sounds right to you. It does not have any financial implications and does not emphasize the expertise in the subject.
Participant might work. I’d leave off the “service” adjective if you use your terms mostly in contexts where it’s understood.
How do I get a reply to @FrustratedWithForms:”Service recipient “?
For #2, I offer for your consideration:
Experience sharers
Experience volunteers
Experience mentors
Experience coaches
Experts through experience (if you can live with the term experts )
Service associates
Service partners
(my use here would be to be very informal)
I am in the social care field and also find “service user” as a distant term with no warmth or relationship added. Although “client” is old fashioned it is the term I find myself using most often because I just don’t have a satisfactory replacement.
