What alternatives are there while the issue

is still pending today?

This one implies that the fault was on their side for failing to tell you.

Since there seemed no clear communiquu00e9 on the matter, it may be to clarify the facts rather than to talk about facts.

Less passive-aggressive, but also deflects blame from your self, as it does not mention your failure in receiving anything. (Substitute any article of correspondence you wish for “communiquu00e9”.)